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Services

Wide ranging services developed over 30 years

Clients rely on us for many different reasons. Some need in-home medical care, such as treatment for a wound or a chronic illness. Some are struggling with dementia. Some need help moving about or bathing. Some need assistance with housekeeping or shopping. Some need companionship.

So we work hard to be flexible and accommodating.

We want each client to receive exactly the home care he or she needs, not more or less. Because we have a fairly large staff – many trained in specialties – it’s easier for us to match an appropriate caregiver or nurse to each client.

The common denominator is that a reliable, well-trained caregiver will come to you, allowing you to remain in your home when that has otherwise become difficult.

We Keep Families Connected!

New Horizons’ clients have access to our online family room! Benefits include:

– Individual logins for family members to access the care calendar
– View caregiver notes from past shifts
– Send messages directly to Nurses and other agency staff members
– Add to-do items
– View which caregivers are coming into the home

 

Contact Us

 

Here are some of the many ways we can be of service:

care services

Companionship & home help

This is the first tier of home care service. It can help you retain your independence by making it more feasible to stay in your home. Companions and homemakers can run errands, schedule appointments, drive you to errands and appointments, keep your home tidy, do laundry and prepare meals.


care services

Personal care & certified nursing

In addition to the tasks of a companions and homemakers, personal care assistants and certified nursing assistants help with daily personal care, such as bathing, dressing, grooming, mobility, personal hygiene, and medication assistance.


care services

Nursing

Registered and licensed practical nurses provide nursing home care for chronic conditions such as diabetes, or to care for a wound after surgery or accident, or help children who are medically fragile or otherwise require frequent help from a nurse.


care services

Pediatric care

While about 75 percent of our clients are older than 70 years old, we have caregivers trained to care for clients of any age, including medically fragile children.


Care after injury or surgery

While many of our clients require ongoing care, others may need only temporary help while they heal from a traumatic injury or recover from surgery.


home health albany

Neurological conditions

We have trained specialists who focus on the care of people living with multiple sclerosis, ALS and similar disorders.


care services

Memory care

Specially trained caregivers are assigned to work with those afflicted with Alzheimer’s, Parkinson’s and other forms of dementia, allowing them to safely stay home in familiar surroundings.


hospice care

Hospice

When a home health or hospice agency is involved, we will collaborate with them to supplement their services.


respite care

Respite

Family members of those who suffer with dementia or other debilitating illnesses often shoulder responsibility for much of the individual’s care. It can be both exhausting and stressful, which can end up harming the family caregiver’s own health. Respite care gives family caregivers a break and is available as often, and as long, as it is desired.


Reloaction Assistance

Relocation assistance

As much as a person may want to stay in his or her own home, the time may come when it is no longer an option. We have a long history in the communities we serve, and have a thorough knowledge of the options available to older and disabled residents, including dedicated facilities for assisted living, memory care or nursing care. Should you decide that you would like to move yourself or a loved one, we are happy to meet with you at no charge to discuss your options and help you make a fully informed decision.


Reporting & Paper Work

Reporting and paperwork

We can complete the reporting requirements required by long-term care insurance, Veterans Administration and other third-party billing sources, relieving you of that burden.

We handle all required employer-related responsibilities for our caregivers, including worker’s compensation, payroll, Social Security taxes, screening, drug-testing costs, etc.

Customer Reviews

New Horizons In-Home Care

Customer Testimonials

J. M. May 4, 2020

Eugene, Or Client
The people I've worked with have been so straightforward and honest. They really care about how it's going. The caregiver is very understanding, knowledgeable. He can see ahead and makes some suggestions. I can leave if I need without the least bit of worry. He is really proactive, I know he cares and trust him impeccably.

Pamela V. April 9, 2020

Eugene, Or Client
I like how nice the caregivers are. The office staff is prompt on getting somebody out here when it is needed and the caregivers make me feel better than what I am. They are willing to do anything I ask of them.

Barbara W. February 2, 2020

Corvallis, Or Client
We are happy to have them because they do well. They come when they are supposed to and do what they are supposed to. They do things that we didn't know we needed. They assess the situation well and plan for the right care. They are very dependable and thorough and are very friendly and helpful. We're very satisfied.

Candice S. April 1, 2020

Salem, Or Client
They are very helpful and on time with things. They do what they say they are going to do. They will talk to me and help me when needed. I don't have to wait forever to pick up my calls and they are quick to get back to me. It has been positive.

Sharon R. April 01, 2020

Salem, Or Client
The caregivers will do anything that we ask of them. They have been very convenient. and are able to be here and do things for us that we cannot do.

O.H. February 14, 2020

Eugene, Or Client
The caregiver they sent me is awesome. People in the office staff are friendly and they know what they are talking about. The case manager, is a wonderful person and she knows her job. If I need something, all I have to do is call them.

Mary B. April 01, 2020

Eugene, Or Client
It has taken a great load off of our shoulders, especially mine. It has helped my health as well and gives my husband some social time. They are really good at scheduling around our schedule and are matched very well to his needs. We always recommend them to others who need care.

Denise B. March 02, 2020

Salem, Or Client
My caregiver is wonderful. I wish I could have more time. They do so much for me that I can't do for myself. They spend a few minutes to talk with me and be social. They are very open, caring, patient, outgoing, understanding, and kind people. If I need help with anything they will always help me. They are so helpful. I don't know what I'd do without their services.

Gail P. February 13, 2020

Florence Or,
The office staff found the right person for us. They check in regularly. What we need is someone who could do the cleaning and we have that. I like the fact that they have provided the kind of assistance that we needed. The caregiver we have is excellent.

Barbara N. February 12, 2020

Eugene, Or Client
They are courteous, respectful, and serve good food, and do everything we ask. They did all of their duties and everything was done in a timely manner. They were very helpful.
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